3 Questions All Background Checks Should Answer

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Background checks can also be as simple as those offered in $10 internet site, a bit more involved as the typical pre-employment ones, and as complex, thorough, and expensive as those performed by government agencies. It is entirely up to you to choose which type would suit your needs. Just keep in mind that matter what type of background check you go for, it should answer the 3 questions below.

Was the person involved in any types of serious issues in the past?

Not everyone is an axe murderer, but it will be a lot safer for you to deal or work with someone who has not been convicted or charged with serious crimes in the past.

Background investigations can turn up records of minor run-ins with law such as indecent exposure, petty theft, drug possession, or juvenile delinquency, but it can also turn up a history of very serious offenses such as rape, homicide, assault, larceny, or grand theft. Though it is true that people can turn their lives for the better after being charged or convicted of these crimes, you will be surprised that quite a number are actually repeat offenders!

It should be noted that while some low-cost background checks can provide you with some data on criminal records, their access is often limited and will often not include recent cases.

Is the person saying the truth about who they are?

With identity theft increasingly becoming common these days, you will surely want to make sure that the person’s name, address history, birth date, and other important details truly match the person they claim to be. This is one way you can be sure that who you are dealing with is not a con artist.

Aside from the basic personal details, other details you may want to verify are education history, professional licensing, and employment history. Lies about these details red flags in any type of relationship, professional or romantic ones.

Is there an issue that the person is a ticking time bomb who manifests warning signs of future problems or exhibits any other character issue?

Issues like being involved in various lawsuits, history of financial troubles, a lifestyle that does not match with their means, repeated DUI offences, or getting fired again and again are all warning signs that the person could be more trouble than you are ready for.

We are not saying that you can’t give someone a chance to prove themselves first, but we do believe that knowledge is power. Access to information that is not publicly available can be provided by seasoned private investigators and can save you money, time, and heartache down the road. Although background checks cannot give you the full 100% answers to the questions above, a legitimate background check can at least provide you with much-needed information to enable you to make smart critical decisions that can affect your life, family, or company in the future.

Looking for a Toronto private investigator to help you with some background checks? Take a look at our private investigation services and see which one will suit your needs. We welcome questions and inquiries. Contact us today!

 

5 Ways to Minimize Workplace Harassment and Discrimination

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Workplace harassment and discrimination are more common than you think. In some instances, employees may be able to report the incident but more often than not, they are reluctant to report incidents for fear of retaliation or that they will be singled-out. As an employer, it is your duty to provide a safe and comfortable working environment for your employees – that’s something that you can only do when you’re aware of incidents and promptly act on them.

Recognize When Harassment and Discrimination Occurs

Your commitment to company policies and productivity is reflected in how effective you are in recognizing signs of workplace harassment and discrimination. Does a particular area have an unusually high turnover rate? Can you spot distressed employees and get them to tell you what’s causing their distress?

Be Able to Communicate with Employees

Regular communication allows you and your managers to recognize early on when someone is not acting the same way. An employee that’s usually open and talkative and then suddenly becomes reclusive is a sign that’s something is wrong. This could be about a personal issue but could be a sign that the change was brought upon by something in the workplace if actions are prolonged. When you encourage open communication, your employees will be more comfortable about discussing sensitive topics that will help you come to a solution if the problem is within your company.

Observe the Workplace

By simply asking questions and making yourself available for communication, you will be able to have access to concerns that may not be visible to you but are very obvious to your employees. More so, your physical presence alone is a major morale booster and can be a good reminder that any form of discrimination and harassment will not be tolerated when you’re seen acting on incidents right away.

Record and Analyze Employee Performance

Tracking employee performance can help you determine cases of workplace harassment and discrimination. Negative trends such as unexplained sick days, being tardy, and decreased performance of a normally productive employee can be because of incidences of discrimination or harassment. Although other reasons could be at play, it is better to be able to act on what you can change sooner.

Monitor Resignation Reasons and Turnover Rate

If good employees are repeatedly leaving your company out of the blue, it is time to sit down and assess what could be causing this. If they are being offered better opportunities elsewhere then perhaps you simply need to make a counter offer but if employees keep on resigning on jobs that they seem to enjoy, then there could be a deeper reason. Conduct exit interviews to have a documentation of reasons why your employees resign. Even if you do not find any cases of workplace harassment and discrimination, you’ll at least have an idea of what can be improved as far as your employees are concerned.

Keep in mind that different industries will feature different forms of discrimination. It is your responsibility to assess, monitor, and prevent incidents of workplace harassment and discrimination in your various work settings. You may use a reporting system and get expert help from private investigators to uncover issues within your organization. Your employees deserve a work environment that they feel safe in so that they can focus on their productivity.

Suspecting incidents of workplace harassment and discrimination at your organization? Have experts find out for you what’s really going on! As the leading team of private investigators in Toronto, we pride ourselves on conducting thorough corporate investigations and surveillance to resolve issues like this for you. Contact us for an obligation-free initial consultation today!

 

5 Tips to Reduce Your Public Liability Claim Risk

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Running a successful business means managing the aspects of your business that may not seem overtly important, such as risk reduction. If your business involves anything that may cause indirect or direct injury or bodily harm to anyone, or to someone’s property, then you now have a responsibility to the public and is at risk for a Public Liability claim.

Because of the risk discussed above, your business is in danger of getting severely affected if something does happen. Your best course of action is to set guards in place so that you won’t have to worry about a Public Liability claim and can concentrate on running your business efficiently. To help you with this, we’ve compiled 5 tips on how you can reduce your risk of a Public Liability claim below.

Have Sufficient Safety Measures in Place

Too often, businesses skip implementing having safety measures because having so seems to be a waste of money that could otherwise be invested in the business. What most fail to realize is that that looking into safety measures is a business investment because it can save you money in the long run.

Have the Right Level of Insurance Coverage

Because claims can get very expensive, making sure that your insurance covers for that is a very smart decision. Remember that insurance policies differ and what may be included in one may not be a part of another, no matter if they cost the same or are called by the same term. You won’t want to be paying for cheaper insurance now only to realize later that you’re not adequately covered when you have to liquidate assets just to be able to pay up for a claim.

Taking Lessons from Someone Else’s Mistakes

The beauty of managing a business today is that there are a lot of resources available for you to see what works and what doesn’t. To review your business’ possible risks, all you have to do is to review similar businesses that have done mistakes which resulted to a Public Liability claim so that you can avoid making the same mistakes. Talking to industry leaders or attending industry-specific conferences and gatherings can likewise help you immensely.

Consulting with the Right Professionals

It is understandable to make mistakes when you don’t have decades of industry or business experience yet but a mistake you cannot afford is not seeking professional advice when needed. Seeking professional advice from the right person(s) can help you uncover weaknesses you didn’t know your business have. Their insight can point you to the right direction, save you money, and make you better profits in the long run. Of course, professional advice does come with quite a price tag and it’s up to you to leverage it to get the most benefit.

Take Charge and Be Smart

Complacency with your current state of affairs will not do you any favours when you’re faced with a Public Liability claim. You need to be proactive in seeking expert professional advice, frequently checking if your safety measures are still adequate, and reviewing if there is a need for change in your procedures or policies whenever your business takes a new turn. As part of the management, it is your duty to review your business on a regular basis and get what needs to be done right on time.

Need help in reducing your risk of a Public Liability claim? Consult with the leading team of private investigators in Toronto! Contact us for an obligation-free initial consultation today!

Company Hotlines – More Than Just a Reporting System

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Oftentimes, organizations put up a company hotline just to have a means for employees to raise concerns, but a well thought out and promoted company hotline can function beyond that.

Benefits of a Responsive Company Hotline

Company hotlines, whether in the form of a website or a telephone number only works if employees trust that their reported concerns will be attended to, or at least, listened to.

Compliance professionals and those with similar tasks of determining whether a reporting system is working, share that the huge majority (about 80%) of all concerns reported by employees are simply trivial matters. 8 of 10 times the report will just be about office politics, who was mean to whom, who’s taking all the sugar packets at the office pantry, who yelled insults at someone and so on. This is why it is too easy to take a dismissive attitude towards the concerns being raised. This is not what you want to reflect.

Though it is tempting to simply ignore the need for a company hotline due to the fact that the majority of complaints and concerns are petty or even personal issues, you cannot discount the other 20% that could mean a big deal in your organization. More so, dismissing a company hotline as something your organization does not need reflects a dismissive culture – something that can cause an increase of employee fraud in your business.

Your company hotline’s value should not be gauged by the types of reports nor the number of reports that is fed to it. Its value is actually about promoting positive morale and show employees that the company’s management is interested and is willing to listen to their concerns.

When a CEO or someone from upper management urges employees to report concerns, employees feel more confident to talk about the things that are happening in your organization that you may not be noticing. Though some employees will still often share their concerns with their supervisors, a company hotline increases the likelihood that the concerns will actually reach the ears of the decision makers and will not be lost to company politics.

An Invaluable Resource

A well-implemented reporting system that is highlighted and promoted by the company’s upper management can easily become the company’s most invaluable resource for both the compliance function people and senior management. How so? This type of reporting system can uncover major issues. For instance, some companies report that they were able to sort out a major problem in their product (that could have gone out to their customers and cause damage) because one or two employees shared a concern via their hotline. These are the kind of calls that is all too uncommon but can have a major impact on your business if left unreported.

A Culture of Compliance

Company hotlines give way to opportunities that promote a culture of compliance. Companies that make a point of regularly monitoring the nature of calls and analyzes the data from that can garner real deep insights and see patterns within the practices in the company.

Take for instance a case of a seemingly perfect department, with a supervisor leading that department and everything running smoothly. No one would have thought there is something wrong going on in there if not for a few separate reports by employees which prompted the management to investigate and find out that there are a ton of issues. It turned out that the supervisor was covering for the issues because getting the issues addressed means exposing some unsavoury things he is doing.

Company hotlines gives you a means to really find out things that should be addressed. It gives you some insights on what should be investigated and alerts you to possible fraud.

Best Practices for Company Hotlines

A call in number is the most common type of company hotline but using other means such as a feedback link or email can give you more means to extract real concerns. This is why having a few avenues for your reporting system is crucial for it to be truly effective.

Company hotlines that allow employees to leave anonymous reports can help protect your whistleblowers. It might be cumbersome because follow ups are nearly impossible but this will help those who are just too afraid to speak up because they know that their anonymity will be protected.

Responding to reported concerns demonstrates that your business is committed to both your company’s and employees’ welfare. This increase in trust factor that’s brought in by the company’s responsiveness and reliability gives employees more reason to report a concern. More reports with real value can mean a better organization and profits for you!

Need help setting up a proper company hotline? Then contact Toronto’s leading team of private investigators for a consultation! We specialize in various ways of protecting your business from fraud. Let’s talk about how you can make having a company hotline work for you today!

 

Cyber Attack Still the Top Business Threat

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The previous year marked a lot of changes in the world of business security, but one disturbing fact is that cyber attacks and breach of data are still the top business continuity threats for the second year and possibly for 2016 as well.

10 Top Business Continuity Threats for 2015

A new online global survey, the 5th annual BCI Horizon Scan report published by the BSI (British Standards Institution) and BCI (Business Continuity Institute) places data breach and cyber attack as numbers 2 and 1 in the list of top perceived business continuity threats as identified by business continuity managers from 74 countries and 568 different organizations.

85% of the respondents cited the possibility of a cyber attack as a business threat, making it the top threat for the 2nd year. The research data also shows that cyber attack is the top concern for 6 of the 8 surveyed regions. As for data breach being a threat, it was cited by 80% of the respondents; placing it a place above its previous spot in the survey.

Below are the rest of the Top Business Continuity Threats for 2015:

  • Unplanned IT and telecom outages (moved down a spot)
  • Act of terrorism (moved up 5 spots)
  • Security incident (went up 1 place)
  • Interruption to utility supply (down 2 notches)
  • Supply chain disruption (moved down 2 spots)
  • Adverse weather (went down a notch)
  • Availability of key skills (new threat for 2015)
  • Healthy and safety incident (new entry for 2015)

BCI Horizon Scan 2016

BCI and BSI reports that 47% of survey participants identified the increasing complexity of supply chain as a trend, a possible factor for disrupting business operations in event of a natural disaster or a man-made conflict. Survey respondents also brought up the availability of key skills and talent as a threat, with 34% reporting that they are ‘concerned’ about it and 13% saying that they are ‘extremely concerned’ about the threat.

Other notable data are:

  • 83% of respondents says that the use of the Internet for malicious attacks is a concern.
  • 70% use long term trend analysis to understand and assess threats, down from the previous year’s 73%
  • 33% of those using trend analysis state that they do not use data to inform their management programs for business continuity.
  • 94% of Canadian organizations use trend analysis and only 29% of organizations in Latin America and the Caribbean does the same.

BCI chairman David James-Brown suggests that there is a need to identify and build resilience against the range of threats in the report. He further states that advising organizations on what to prepare for so that they can adjust their business recovery plans is crucial, especially that modern and traditional challenges are always changing. He further states that at this time, horizon scanning techniques are more valuable to assist organizations to be as prepared as they can be in the face of new threats and rising old ones.

BSI chief executive Howard Kerr says that the fact that businesses are still not using the available information to them for identifying and addressing their organization’s weaknesses is concerning. He adds that businesses should see to it that their businesses are thriving and not merely surviving in the face of the current business continuity threats and that there is opportunity to be had amongst all the risk.

Need assistance in identifying and managing your business continuity threats? Contact the best private investigators in Toronto for an obligation-free initial consultation today!

Economic Espionage – An Eye Opener

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Economic espionage, two words that you won’t be expecting may be closer to home than you’d ever imagine. Sure you may have heard of it, but it does sound like something out of an action movie involving spies and secret agents doesn’t it? That’s where you are wrong. Today, economic espionage is a real threat that can target anyone. If your business is in an industry where protecting your intellectual property is key to success, then you are a target!

What is Economic Sabotage?

Trade secrets are every company’s most precious possession. It is what makes a business successful compared to the competition. Economic espionage occurs when these trade secrets are stolen or are knowingly misappropriated for the economic benefit of whoever else except the trade secret’s owner. Another definition is when a foreign agent, foreign government, or foreign instrumentality benefits from stealing the trade secret.

Cases of economic espionage that are involving a foreign government are very difficult to prove. No foreign country would admit to sending agents to steal business secrets from another country and oftentimes, this results to cases ending up as a case of theft of trade secrets.

Our neighbour, the USA launched a nationwide awareness campaign courtesy of the FBI following cases of a nearly successful economic espionage attempts.

The U.S. Situation

It is no secret that industries in the U.S. spend a good deal of money on product research and development compared to other countries in the world. Companies spare no resources and effort to come up with a truly unique process or product that can give them an edge in business. This is why it is such a blow when years of hard work gets stolen and is used to benefit a foreign country. The damages are catastrophic! Not only is there a loss of revenue, but there’s also loss of employment, lost investment, damaged reputation, interruption of production, and ultimately can lead to a company going out of business. For businesses with a huge operation, sometimes supporting and providing an entire community with livelihood, this loss can have a significant impact on the local and national economy!

The American economy loses billions of dollars annually to this national security risk. Theft attempts are becoming increasingly daring, with foreign competitors and adversaries using people posing as foreign investors, researchers, and head hunters to get what they want.

If you have time, you might want to take a look at FBI’s short film The Company Man. It shows that no one is safe these days. Whatever industry you are in, no matter how small or how big the size of your operations is, someone will want to get what’s yours. It only takes one minor slip up or a dishonest employee to lose everything you’ve worked so hard to attain.

Protecting Your Trade Secrets

What is happening in the U.S. is not an isolated case. This is happening all over the world and can happen to you too. There is no doubt that you’ve invested time and resources into developing your brand, your idea, or your product. You need to protect it.

Below are some of the FBI’s recommendations for protecting yourself from economic espionage:

Need help beefing up your business’ risk management plan or investigating possible cases of trade secrets theft? Contact us for a free initial consultation. You need the best private investigators in Toronto on your side. Act before it is too late!

 

Why You Need a New Approach for Effective Data Risk Management

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Advancements and changes means facing new challenges, and that is becoming increasingly difficult to manage in today’s business scenario. Digitization of nearly everything means that the people-centric approach used in years gone by is no longer effective for protecting data and minimizing the risks that comes with data management.

Traditional employee training won’t work, not with everyone being on social media, being able to bring their own (increasingly powerful) devices at work, and having access to electronic communications. Compliance groups and legal groups must find effective ways to face and address the challenges posed by regulatory compliance requirements, network security and information security, and having massive data stores at present time.

When Traditional Strategies Fail

Basic technology such as keyword searches and electronic alerts may not be enough anymore, even when paired with policy trainings and having intradepartmental committees for data privacy. Older technologies are not really sufficient anymore for risk management, more so that they are often inefficient in handling unstructured data like emails. Take for example scanning emails for keywords such as ‘bribe’ or ‘donation’. Fraudsters would know not to use those terms to prevent themselves from getting flagged by the (old) security system, hence making the system obsolete.

Driving Factors for Finding New Data Risk Management Tools

The need for more intensive ways to investigate data risks in organizations is driven by 3 recent data trends discussed below:

Escalations in Data Volumes

The more data you have and the more locations you use to store data, the higher the risks involved; but this is totally unavoidable in a world that’s hyper-focused on information.

Unstructured forms of data such as emails and social media leave your employees (and you) exposed to risks, with malicious individuals only having to send malware or virus laden emails to attack your corporate network. All it takes is one click and your confidential corporate trade secrets can be divulged to the entire world.

Using third-party and low-cost data storage such as the cloud is a huge data security risk. How so? You may not know this but cloud providers are just as susceptible as your corporate network is to being hacked. You also have to check the cloud provider’s service-level agreement because some may transfer your data to other providers. There’s really a lot to be wary of, including international data protection laws. The point is, the more you understand how data handling is done these days, the better you can protect your data.

Threats to Data Security and Privacy

At present time, current data privacy and security regulations are at an all-time high, making traditional risk management solutions virtually obsolete. It is no wonder that nations have adopted restrictive information schemes to protect their citizens’ personal data. Take for instance the Data Protection Drive by the European Union which controls how and when organizations collect, transmit, alter, process, restore, and retrieve their citizens’ personal data. Nearly every country or region of the world has their own version of this and all is geared to protect against threats to data privacy and security.

Heightened Regulatory Analysis

As covered in the previous two factors, it is evident that more and more safeguards are being implemented for data protection, making being on top of all these changes a priority for any organization that deals with any form of data handling. You’ll have to brush up on your local data protocols, and possibly even international ones just to ensure that you’ve got your bases covered.

Want to know the best approaches to handle the current data security risks your organization may be vulnerable to? Contact us and we’ll see what we can help you with. Initial consultation for our services is free!

Do you Need a Cyber Security Plan for Corporate Risk Management?

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Senior management and corporate boards often do not concern themselves about planning for risk management. They care more about the ‘business’ aspect of the company, focusing mostly on strategy and success of operations. This has to change, but why?

In today’s world, there are a lot of threats that can pose a very serious harm to every business. Cyber-intruders and hackers can wreak havoc on an organization’s system if they can find a way to access it. Having measures in place to protect one’s business from such attacks is one of the smartest actions every business leader can make.

Adding Cyber Security is a Smart Move

Gone are the days when corporate leaders can simply call upon the services of some information technology specialists and get cyber security risk management off their to-do list. These days, information governance is one of the biggest chunks comprising an effective corporate risk management program. Just a single breach in data management can mean extensive damage for an organization, more so for web-based businesses.

Every company should have a cyber security system that features an incident response plan to make sure that possible damage is kept to a minimum should a data breach occur. Not only that, but companies should be willing and able to devote attention and resources for the assessment of data vulnerabilities and having enough safeguards in place to protect against intruders such as hackers.

Minimizing Cyber Risks

Investors should make cyber risk management one of their top priorities. This means that the corporate board has to take a more active role in this area and start asking the tough questions. Questions such as whether the organization has an incident response plan for ensuring minimal impact in the event of a security breach, if there are people who have been assigned specific functions when an incident response plan needs to be implemented, and if the company has a way to ensure that everything will be properly executed and monitored in case of a security lapse – all needs to be addressed.

With everything that needs to be done to make sure that your data is safe, it is easy to be overwhelmed. You have to keep in mind though that the key to protecting your organization from cyber risks really just rests on having a sound cyber security system in place.

Think about it, crisis management will only be needed if a breach does occur. This means that instead of channeling your resources to crisis management, the smarter course of action would be to invest in how you can protect your organization from cyber intrusion. If there is no damage, there would be nothing to clean up, much like the saying that an ounce of prevention is better than a pound of cure.

A tip for minimizing cyber risks would be to assess whether you have any vendor-created cyber security risks. This is not to say that internal risks do not exist, but rather a reminder to take a long hard look at every small detail.

Get Involved

Although the top tier management can rely on information technology specialists to run the cyber risk management program, it is best if the senior managers and board members would brush up on the possible technology issues that may arise, more so if they have key roles to perform in the implementation of the company’s incident response plan.  For best risk management when a cyber attack does happen, who to report to and who will make decisions have to clear.

Run Drills                                                                     

Once the cyber risk management plan has been laid out, having a cyber-fire-drill of sorts would help your organization pin point strategies that work and those that do not, thereby helping you fine tune your plan for best results.

Not sure how safe you are against cyber attacks? Contact the best private investigators in Toronto for a cyber risk assessment and consultation today!

 

Why Employees Steal – A Closer Look at Dishonest Behaviour

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What makes an honest employee engage in dishonest behaviour? This question has baffled HR recruiters and psychologists for as long as the history of employment has existed.

In today’s world, no one can truly afford losses caused by internal theft to simply go by. Unaccounted losses may not seem like a lot at first, but are you aware that a total of about $16 billion of revenue is lost to dishonest employees on a yearly average? That’s about 43% of all losses combined!

With how much is at stake by letting fraudulent employee behaviour continue, allowing it to continue would be akin to flushing money down the drain; but then, how can it be stopped? What pushes someone into stealing from one’s place or employment? Is there something that differentiates a perpetrator of white collar crime as compared to a common criminal?

Contrasting Theories

The Cultural Deviance Theory explains why some people commit crime but the story of the thieving employee does not fit into that. This creates an enigma for psychologists, who cannot equate someone who steals company merchandise to a person who commits armed robbery.

The Cultural Deviance Theory also states that cultural forces can result to crime. This translates to expecting a higher prevalence of crime and deviant behaviour from the group of less affluent individuals – so why is it that we often hear of employees who are being paid higher wages being found to be stealing as well?

If there’s one thing that’s a constant for real hardened criminals and the office thief, it would be the fact that both exhibits low self-control. It seems that no matter what an individual’s economic or social status is, it is the lack of control that drives someone to engage in unsavoury behaviour.

Possible Dishonest Employees – A Profile

Below are the universal character traits of people with low self-control who may be more prone to committing white collar crime:

  • Unable to form meaningful and persistent attachments
  • Impulsivity
  • Selfishness (not caring about the rights and privileges of other individuals at all)
  • Unwillingness to take responsibility for one’s actions
  • Poor judgment and planning in achieving goals
  • Incapacity to take responsibility for failures
  • Being non-dependable
  • Propensity to create drama over petty things
  • Not caring about social group maladjustment

The list of character traits above gives us a better understanding of who may commit retail crime behaviours so that they can be stopped – but why have this list in the first place? Since all employees have an equal opportunity to steal, actually doing the act means that the individual has made the decision to do so. The deciding factor is an internal one (character) rather than an external one (opportunity).

Preventing and Deterring Employee Theft

Because a person with low self-control will most likely take advantage of an opportunity to steal, having a consistent warehouse or store presence as well as implementing awareness programs is the way to go to prevent this from happening.

Examples of establishing consistent presence can be through store security visits, monthly audits, and having a mystery shopping program. Basically actions that convey that operations are being continuously monitored.

As for training and awareness, having meetings and perhaps an employee newsletter featuring your policies and theft-busting measures that are being implemented are effective deterrents for employees with low self-control.

Reducing cases of theft and fraud in your organization does take time and effective risk management. Armed with the right information on identifying dishonest employees and on how you can deter them from committing fraud, you can transform your organization into a fraud-free zone.

Need help with corporate investigations and surveillance? Contact us and we can talk about how we can help you with that.

 

 

 

 

3 Liabilities in Dishonesty Interviews

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Interviewing is often viewed as a process that only entails a bit of common sense; however, in the case of potential dishonesty, conducting an interview becomes a complicated process.

Whether you’re trying to gather some crucial information for a case’s resolution, limiting your list of suspects by process of elimination, or wanting to get an admission of fault from responsible parties; knowing how to conduct an interview professionally can save your company from ugly consequences such as low employee morale, possibly terminating the wrong person, or being faced with a wrongful termination suit.

Remember that an interview which seeks to get answers is a conversation with a purpose. Untrained or inexperienced interviewers who have no inkling on how to direct a conversation can complicate an incident and create more problems for your organization.

Below are the 3 liabilities for dishonesty interviews and how you can use them for finding a solution in cases of possible fraud.

Resolution

The main purpose of conducting dishonesty interviews is to get an admission from the individual(s) who’s responsible for the reason why there has to be an interview in the first place. This is where the significance of professionally directing the conversation truly comes into play, but how?

Using the wrong terms such as introducing the word ‘steal’ can make the interviewee clam up or give you inaccurate details, thereby resulting to sending back the dishonest individual to his or her position where that person can continue to create losses. Another thing of note is that by not being able to identify who the dishonest person is via interview, that individual now possesses a knowledge of how your fraud investigation process works, making him or her more adept on how to avoid getting caught later.

It goes without saying that obtaining an admission via interview won’t be possible every single time, but if the interview was handled by someone who knows how to direct the conversation towards getting answers, then you’ll be effectively limiting future possible losses to fraud.

Accusation

One wrong move can mean either a lawsuit or sabotaging the interview so an experienced interviewer knows how and when to present an accusation. It can also create an unpleasant work environment when made against an innocent person.

There are a few instances when making a direct accusation is the way to go. An example would be if you have a video footage showing the individual in question in the act of committing the fraud. In this scenario, making an accusation will save up time and would hasten the process towards a resolution. The errant individual can then choose to simply own up to what he or she did or to continue lying – in which case you’ll have a strong evidence of dishonesty and fraud against the individual.

Never make an accusation out of frustration or out of anger. This would only result to the company and the interviewer facing a lawsuit and hindering the resolution of the predicament at hand.

Morale

Never forget that an interviewer can singlehandedly destroy a whole company’s morale. If an interview is handled incorrectly, everyone who was called to be a part of it can feel that they’ve been accused. The last thing you’d want to do is to alienate possible witnesses or to create more problems for your company.

Keep in mind that a professional dishonesty interview is geared towards taking the rotten apple(s) out of your barrel. You certainly won’t want to damage a whole barrel or place your organization in hot water for just one questionable individual.

Need someone to conduct dishonesty interviews the professional way? Then contact us and learn more about how we can help you with corporate investigations and fraud management.